Refund policy
We do not accept product returns due to the nature of our items, as they cannot be resold once opened or used.
However, we offer a refund policy under the following conditions:
Refund Eligibility
You may request a refund within 30 days of receiving your order if:
- The item is defective
- The item is damaged upon arrival
- You received the wrong product
To be eligible for a refund:
- The item must be unused
- Must be in original condition and packaging
- Proof of purchase is required
How to Request a Refund
To start a refund request, contact us at:
Please include:
- Order number
- Clear photos/videos of the issue
We will review your request and respond as soon as possible.
Important Notice
- We do not accept returns for change of mind
- Items that have been used or opened improperly will not be eligible for refund
- Products cannot be returned because they are not suitable for resale once opened
Refund Process
If your refund is approved:
- You will be refunded to your original payment method
- Processing time: 5–10 business days
Non-Refundable Items
We do not provide refunds for:
- Sale items
- Gift cards
- Personal care products
- Used items
Contact Us
For any questions: